Privacy policy

weguaranTEA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit, interact with, or make a purchase from weguarantea.com or any affiliated weguaranTEA platforms, products, services, digital experiences, events, or communications.

By using our website or services, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

PERSONAL INFORMATION

Name
Billing address
Shipping address
Email address
Phone number
Payment details
Order history

DEVICE & TECHNICAL INFORMATION

IP address
Browser type
Device type
Operating system
Time zone
Cookies and tracking data
Site interaction behavior

MARKETING & COMMUNICATION DATA

Email signups
SMS signups
Customer support messages
Survey responses
Promotional engagement activity

PAYMENT INFORMATION

Payment transactions are securely processed through third-party payment providers including Shopify Payments, Shop Pay, PayPal, Klarna, Stripe, and other authorized processors.

weguaranTEA does not directly store full credit card numbers or sensitive payment credentials on our servers.

HOW WE USE YOUR INFORMATION

We may use collected information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website performance and customer experience
Detect fraud or unauthorized activity
Send marketing communications
Personalize content and promotions
Analyze business performance and visitor behavior
Comply with legal obligations

MARKETING COMMUNICATIONS

By providing your email address or phone number, you may receive marketing emails, promotional messages, launch announcements, updates, and brand communications from weguaranTEA.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Message and data rates may apply for SMS communications depending on your carrier.

COOKIES & TRACKING TECHNOLOGIES

weguaranTEA uses cookies, pixels, analytics tools, and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Measure advertising performance
Personalize shopping experiences

These technologies may include services provided by:

Shopify
Google Analytics
Meta/Facebook
TikTok
Klaviyo
Email marketing platforms
Advertising and analytics partners

You may disable cookies through your browser settings; however, certain website features may not function properly.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share limited customer information with trusted third parties only when necessary to operate our business, including:

Payment processors
Shipping carriers
Print-on-demand fulfillment providers
Marketing platforms
Website hosting providers
Analytics services
Fraud prevention services
Legal or regulatory authorities when required by law

All third-party providers are expected to maintain appropriate security and privacy protections.

DATA SECURITY

weguaranTEA implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be 100% secure.

By using our services, you acknowledge and accept this inherent risk.

RETENTION OF INFORMATION

We retain customer information only as long as necessary to:

Fulfill orders
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations

YOUR RIGHTS

Depending on your location and applicable laws, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of personal data
Opt out of marketing communications
Request information regarding data usage

To submit a privacy-related request, contact:

support@weguarantea.com

CHILDREN’S PRIVACY

weguaranTEA does not knowingly collect personal information from children under the age of 13.

If we become aware that information has been collected from a child without parental consent where required by law, we will take reasonable steps to delete the information.

THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, or social platforms.

weguaranTEA is not responsible for the privacy practices, content, or security of external websites or services not owned or controlled by us.

INTERNATIONAL USERS

If you access weguaranTEA from outside the United States, you understand that your information may be transferred to and processed in the United States where privacy laws may differ from those in your jurisdiction.

CHANGES TO THIS POLICY

weguaranTEA reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

CONTACT INFORMATION

For questions regarding this Privacy Policy or your personal information, contact:

weguaranTEA
support@weguarantea.com
weguarantea.com